FUJIFILM Business Innovation
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GRI Content Index

This report has been prepared in accordance with the GRI standards: core option. The GRI disclosures are presented below with either linkage to the reported section(s) or direct answer.

General Disclosures
GRI 102:
General Disclosures 2016
Cross-reference SEHK ESG
Guide
Reference
Global Goal(s) Page
Organisational Profile
102-1 Name of the organisation Company Profile 13
102-2 Activities, brands, products and services Company Profile;
There are no brands, products and services that are banned in any markets.
13 - 15
102-3 Location of headquarters Company Profile 13
102-4 Location of operations Reporting Scope and Approach
- Reporting Scope and Period
8
102-5 Ownership and legal form Corporate Governance
- Governance and Organisation
16 - 17
102-6 Markets served Company Profile 13 - 15
102-7 Scale of the organisation Reporting Scope and Approach
- Reporting Scope and Period;
Company Profile
8,
13 - 15
102-8 Information on employees and other workers CSR Indicators
- Social;
Our business activities are mainly performed by our employees with limited assistance from external vendors (e.g. solutions development, logistics arrangement, survey);
There are no significant variations in the numbers reported in Disclosures 102-8-a, 102-8-b and 102-8-c.
KPI B1.1 38
102-9 Supply chain Based on our Preferred Vendor List (as of February 2020), the percentage of local supplier accounted for over 80%, while the others were from countries/regions like Mainland China, Macau, Singapore and Europe.
Environmental
- Managing Green Supply Chains;
All our suppliers (including multifunction printers, printers, paper, solutions, etc.) are engaged.

KPI B5.1

KPI B5.2

icon

31

102-10 Significant changes to the organisation and its supply chain On 1 April 2021, we officially changed our company name from Fuji Xerox (Hong Kong) Limited to FUJIFILM Business Innovation Hong Kong Limited.
Document Technology Centre, one of the offices, and a floor of the warehouse were closed in FY2020.
There were no significant changes in the share capital structure, ownership or organisation's supply chain during the reporting period.
N/A
102-11 Precautionary principle or approach Corporate Governance
- Climate Change Strategy and TCFD Disclosure
17 - 19
102-12 External initiatives No such initiatives are subscribed or endorsed by FUJIFILM Business Innovation Hong Kong. N/A
102-13 Membership of associations
  • Business Environment Council
  • Green Council
  • Hong Kong General Chamber of Commerce
  • Hong Kong Management Association
  • Japanese Chamber of Commerce
  • Jiji Press Ltd Japan HK Branch
  • The Aberdeen Marina Club
  • The Chinese Manufacturers' Association of Hong Kong
  • The Clearwater Bay Golf & Country Club
  • The Hong Kong Japanese Club
  • The Hong Kong Printers Association
N/A
Strategy
102-14 Statement from senior decision-maker Top Commitment 1 - 2
Ethics and Integrity
102-16 Values, principles, standards and norms of behaviour About the Fujifilm Group
- The Fujifilm Group’s Commitment
Corporate Governance
- Governance and Organisation
3,
16 - 17
Governance
102-18 Governance structure Corporate Governance
- Governance and Organisation
16 - 17
Stakeholder Engagement
102-40 List of stakeholder groups Our defined stakeholders include our customers, employees, future generations, NGOs and local communities, and suppliers and transaction partners. N/A
102-41 Collective bargaining agreements While none of our employees are covered by collective bargaining agreements, our "Managing Director's Mailbox” serves as a direct channel offering formal opportunities for two-way communications between senior management and regular employees. N/A
102-42 Identifying and selecting stakeholders The identification and selection of stakeholder is based on the CSR management of Fujifilm Group.
N/A
102-43 Approach to stakeholder engagement Reporting Scope and Approach;
All the identified stakeholder types have been included in the materiality assessment in compiling this report.
8 - 12
102-44 Key topics and concerns raised Reporting Scope and Approach 8 - 12
Reporting Practice
102-45 Entities included in the consolidated financial statements Top Commitment;
Reporting Scope and Approach
1 - 2,
8 - 12
102-46 Defining report content and topic boundaries Reporting Scope and Approach
- Reporting Scope and Period
- Reporting Principles
8 - 9
102-47 List of material topics Reporting Scope and Approach
- Material Aspects and Stakeholder Engagement
9 - 11
102-48 Restatements of information For the Environmental indicator
- Item 11 Total Water Discharges (Tonnes) in CSR Indicators, consumption in one of our Hong Kong offices included the amount of water consumed during Dec 2019 - Mar 2020 due to the suspended meter reading service under COVID-19 pandemic.
- Item 15 Total CO2 Emissions (Tonnes CO2-e) in CSR Indicators, we have included Other Indirect (Scope 3) CO2 Emissions in the calculation from FY2020 onwards. Hence, the Total CO2 Emissions include Direct (Scope 1), Indirect (Scope 2) and Other Indirect (Scope 3) CO2 Emissions.
N/A
102-49 Changes in reporting Reporting Scope and Approach
- Material Aspects and Stakeholder Engagement
9-11
102-50 Reporting period Reporting Scope and Approach
- Reporting Scope and Period
8
102-51 Date of most recent report Reporting Scope and Approach
- Objectives;
The latest sustainability report was published in November 2020 covering the data period of FY2019.
8
102-52 Reporting cycle Reporting Scope and Approach
- Objectives;
The sustainability report is prepared annually.
8
102-53 Contact point for questions regarding the report Email: shm-fbhk-csr@fujifilm.com N/A
102-54 Claims of reporting in accordance with the GRI Standards GRI Content Index 40 - 46
102-55 GRI content index GRI Content Index 40 - 46
102-56 External assurance Reporting Scope and Approach
- External Assurance;
Verification
9,
47
Topic Specific Disclosures
Material Topics Cross-reference SEHK ESG
Guide
Reference
Global Goal(s) Page
Indirect Economic Impacts
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
  Reporting Scope and Approach;
Economic
    8 - 12,
20 - 27
GRI 203:
Economic Performance 2016
201-2 Financial implications and other risks and opportunities due to climate change Corporate Governance
- Climate Change Strategy and TCFD Disclosure
  icon 17 -19
GRI 203:
Indirect Economic Impacts 2016
203-1 Infrastructure investments and service supported Reporting Scope and Approach;
Social
KPI B8.1,
KPI B8.2
icon 8 - 12,
32 - 36
203-2 Significant indirect economic impacts

By organising investment programmes, some of partners became our customers, and our business relationship has been deepened through working together. Taking Caritas – Hong Kong as an example, we have worked with them for several programmes since 2009. In 2020, we supported the 2020 Caritas – Hong Kong Charity Raffle Ticket selling activity to raise funds for the NGO. Another example was supporting the Children's Heart Foundation's "Lucky Money Wishes 2021", where our colleagues donated red packets to support children suffering from congenital heart diseases.

Whereas for workforce engagement, we seek to cultivate a number of community-minded characteristics in our employees, including inspiring their families and friends to give back to the community, fostering a charitable spirit and learning to respect different cultures. We noticed that the participated staff demonstrated greater employee satisfaction and a higher level of engagement with the company. In addition, as an organisation with a good CSR image, it is easier for our HR team to recruit new talents.

N/A
Anti-corruption
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Social
B7,
KPI B7.2
8 - 12,
32 - 36
GRI 205:
Anti-corruption
2016
205-2 Communication and training about anti-corruption policies and procedures CSR Indicators
- Social
  icon 38
205-3 Confirmed incidents of corruption and actions taken CSR Indicators
- Social
B7,
KPI B7.1
38
Materials
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Environmental
A3,
KPI A3.1
8 - 12,
28 - 31
GRI 301:
Materials
2016
301-2 Recycled input materials used We provide FSCTM recycled 100% paper (i.e. Green Wrap®). icon N/A
Energy
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Top Commitment;
Reporting Scope and Approach;
Environmental
A2,
KPI A2.3
1 - 2,
8 - 12,
28 - 31
GRI 302:
Energy
2016
302-1 Energy consumption within the organisation CSR Indicators
- Environmental
KPI A2.1 icon icon icon 37
Emissions
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Top Commitment;
Reporting Scope and Approach;
Economic;
Environmental
A1,
KPI A1.5
icon 1 - 2,
8 - 12,
28 - 31
GRI 305:
Emissions
2016
305-1 Direct (Scope 1)
GHG* emissions
CSR Indicators
- Environmental
As CO2 is the main Greenhouse Gas (GHG) emission in FUJIFILM Business Innovation Hong Kong, CH4, N2O, HFCs and PFCs are excluded in the calculation of GHG emissions. KPI A1.1, KPI A1.2 icon icon icon 37
305-2 Energy indirect (Scope 2)
GHG* emissions
CSR Indicators
- Environmental
KPI A1.1, KPI A1.2 37
305-3 Other indirect (Scope 3)
GHG* emissions
CSR Indicators
- Environmental
KPI A1.1, KPI A1.2 37
305-5 Reduction of GHG* emissions Corporate Governance
- Climate Change Strategy and TCFD Disclosure
CSR Indicators
- Environmental
KPI A1.5 icon 17 - 19,
37
305-7 Nitrogen oxides (NOx), sulphur oxides (SOx), and other significant air emissions CSR Indicators
- Environmental
NOx, SOx and PM are the significant air emissions in FUJIFILM Business Innovation Hong Kong. KPI A1.1 icon icon 37
Effluents and Waste
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Environmental
A1,
KPI A1.6
8 - 12,
28 - 31

GRI 303:
Water and Effluents 2018

303-4 Water discharge CSR Indicators
- Environmental
KPI A2.2 icon icon 37
GRI 306:
Effluents
and Waste
2016
306-2 Waste by type and disposal method CSR Indicators
- Environmental
KPI A1.3, KPI A1.4 37
306-3 Significant spills CSR Indicators
- Environmental
KPI A3.1 37
Environmental Compliance
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Corporate Governance;
Environmental
8 - 12,
16 - 19,
28 - 31
GRI 307:
Environmental Compliance
2016
307-1 Non-compliance with environmental laws and regulations CSR Indicators
- Environmental
A1 icon 37
Supplier Environmental Assessment
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Environmental
B5,
KPI B5.2
8 - 12,
28 - 31
GRI 308:
Supplier Environmental Assessment
2016
308-1 New suppliers that were screened using environmental criteria We included environmental criteria in all preferred vendors’ assessments. KPI B5.2 icon N/A
Employment
GRI 103: Management Approach 2016
103-1,
103-2,
103-3
Social 32 - 36
GRI 401:
Employment
2016
401-1 New employee hires and employee turnover CSR Indicators
- Social
KPI B1.2 icon 38
401-3 Parental leave CSR Indicators
- Social
38
GRI 408:
Child Labour 2016
408-1 Operations and suppliers at significant risk for incidents of child labour Fujifilm Group Code of Conduct
https://holdings.fujifilm.com/en/about/philosophy/law
KPI B4.1,
KPI B4.2
icon N/A
GRI 409:
Forced or Compulsory Labour 2016
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labour N/A
Occupational Health and Safety
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Corporate Governance;
Social
B2,
KPI B2.3
8 - 12,
16 - 19,
32 - 36
GRI 403:
Occupational Health and
Safety 2018
403-9 Work-related injuries CSR Indicators
- Social
KPI B2.1 icon icon 38
Training and Education
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Social
8 - 12,
16 - 19
GRI 404:
Training
and Education 2016
404-1 Average hours of training per year per employee CSR Indicators
- Social
KPI B3.2 icon icon icon 38
N/A N/A Percentage of employees trained CSR Indicators
- Social
KPI B3.1 38
Diversity and Equal Opportunity
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Social
8 - 12,
32 - 36
GRI 405:
Diversity and Equal Opportunity 2016
405-1 Diversity of governance bodies and employees CSR Indicators
- Social
KPI B1.1 icon 38
Human Rights Assessment
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Corporate Governance
8 - 12,
16 - 19
GRI 412:
Human Rights Assessment 2016
412-1 Operations that have been subject to human rights reviews or impact assessments CSR Indicators
- Social
icon 38
412-2 Employee training on human rights policies or procedures CSR Indicators
- Social
38
Marketing and Labelling
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Environmental
8 - 12,
28 - 31
GRI 417:
Marketing and Labelling 2016
417-2 Incidents of non- compliance concerning product and service information and labelling There is no incident of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes. B6 icon N/A
Customer Privacy
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Corporate Governance
B6,
KPI B6.5
8 - 12,
16 - 19
GRI 418:
Customer
Privacy 2016
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data No substantiated complaints regarding breaches of customer privacy and losses of customer data were recorded in FY2020. B6,
KPI B6.2
icon N/A
Socio-economic Compliance
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Corporate Governance
8 - 12,
16 - 19
GRI 419:
Socio-economic Compliance 2016
419-1 Non-compliance with laws and regulations in the social and economic area No fines and/or non-monetary sanctions for non-compliance with laws and regulations were recorded in FY2020. B1, B2, B4, B6, B7 N/A
Customer Satisfaction
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Economic
8 - 12,
20 - 27
N/A N/A Percentage of service recovery in 4 hours Economic
- Creating Values Built upon Customer Satisfaction
27
Percentage of availability of 7x24 i-Support Service Economic
- Creating Values Built upon Customer Satisfaction
27
Total Satisfaction Guarantee pledge Economic
- Creating Values Built upon Customer Satisfaction
27
Business Continuity
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Corporate Governance
8 - 12,
16 - 19
Information Security
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Corporate Governance
8 - 12,
16 - 19
N/A N/A Description of practices relating to observing and protecting intellectual property rights Fujifilm Group Code of Conduct
https://holdings.fujifilm.com/en/about/philosophy/law
KPI B6.3 N/A
Volunteering
GRI 103:
Management Approach 2016
103-1,
103-2,
103-3
Reporting Scope and Approach;
Social
B8 8 - 12,
32 - 36
N/A N/A Focus areas of contribution Reporting Scope and Approach;
Social
KPI B8.1 8 - 12,
32 - 36
Resources contributed Reporting Scope and Approach;
Social
KPI B8.2 32 - 36
Number of volunteering hours contributed CSR Indicators
- Social
38

Remarks:
* The main Greenhouse Gas (GHG) emitted by FUJIFILM Business Innovation Hong Kong is carbon dioxide (CO2). In this context, "Greenhouse Gas" refers to CO2.