This report has been prepared in accordance with the GRI standards: core option. The GRI disclosures are presented below with either linkage to the reported section(s) or direct answer.
GRI 102: General Disclosures 2016 |
Cross-reference | SEHK ESG Guide Reference |
Global Goal(s) | Page | |
---|---|---|---|---|---|
Organisational Profile | |||||
102-1 | Name of the organisation | Company Profile | 13 | ||
102-2 | Activities, brands, products and services | Company Profile; There are no brands, products and services that are banned in any markets. |
13 - 15 | ||
102-3 | Location of headquarters | Company Profile | 13 | ||
102-4 | Location of operations | Reporting Scope and Approach - Reporting Scope and Period |
8 | ||
102-5 | Ownership and legal form | Corporate Governance - Governance and Organisation |
16 - 17 | ||
102-6 | Markets served | Company Profile | 13 - 15 | ||
102-7 | Scale of the organisation | Reporting Scope and Approach - Reporting Scope and Period; Company Profile |
8, 13 - 15 |
||
102-8 | Information on employees and other workers | CSR Indicators - Social; Our business activities are mainly performed by our employees with limited assistance from external vendors (e.g. solutions development, logistics arrangement, survey); There are no significant variations in the numbers reported in Disclosures 102-8-a, 102-8-b and 102-8-c. |
KPI B1.1 | 38 | |
102-9 | Supply chain | Based on our Preferred Vendor List (as of February 2020), the percentage of local supplier accounted for over 80%, while
the others were from countries/regions like Mainland China, Macau, Singapore and Europe. Environmental - Managing Green Supply Chains; All our suppliers (including multifunction printers, printers, paper, solutions, etc.) are engaged. |
KPI B5.1 KPI B5.2 |
31 |
|
102-10 | Significant changes to the organisation and its supply chain | On 1 April 2021, we officially changed our company name from Fuji Xerox (Hong Kong) Limited to FUJIFILM Business Innovation Hong Kong Limited. Document Technology Centre, one of the offices, and a floor of the warehouse were closed in FY2020. There were no significant changes in the share capital structure, ownership or organisation's supply chain during the reporting period. |
N/A | ||
102-11 | Precautionary principle or approach | Corporate Governance - Climate Change Strategy and TCFD Disclosure |
17 - 19 | ||
102-12 | External initiatives | No such initiatives are subscribed or endorsed by FUJIFILM Business Innovation Hong Kong. | N/A | ||
102-13 | Membership of associations |
|
N/A | ||
Strategy | |||||
102-14 | Statement from senior decision-maker | Top Commitment | 1 - 2 | ||
Ethics and Integrity | |||||
102-16 | Values, principles, standards and norms of behaviour | About the Fujifilm Group - The Fujifilm Group’s Commitment Corporate Governance - Governance and Organisation |
3, 16 - 17 |
||
Governance | |||||
102-18 | Governance structure | Corporate Governance - Governance and Organisation |
16 - 17 | ||
Stakeholder Engagement | |||||
102-40 | List of stakeholder groups | Our defined stakeholders include our customers, employees, future generations, NGOs and local communities, and suppliers and transaction partners. | N/A | ||
102-41 | Collective bargaining agreements | While none of our employees are covered by collective bargaining agreements, our "Managing Director's Mailbox” serves as a direct channel offering formal opportunities for two-way communications between senior management and regular employees. | N/A | ||
102-42 | Identifying and selecting stakeholders | The identification and selection of stakeholder is based on the CSR management of Fujifilm Group.
|
N/A | ||
102-43 | Approach to stakeholder engagement | Reporting Scope and Approach; All the identified stakeholder types have been included in the materiality assessment in compiling this report. |
8 - 12 | ||
102-44 | Key topics and concerns raised | Reporting Scope and Approach | 8 - 12 | ||
Reporting Practice | |||||
102-45 | Entities included in the consolidated financial statements | Top Commitment; Reporting Scope and Approach |
1 - 2, 8 - 12 |
||
102-46 | Defining report content and topic boundaries | Reporting Scope and Approach - Reporting Scope and Period - Reporting Principles |
8 - 9 | ||
102-47 | List of material topics | Reporting Scope and Approach - Material Aspects and Stakeholder Engagement |
9 - 11 | ||
102-48 | Restatements of information | For the Environmental indicator
- Item 11 Total Water Discharges (Tonnes) in CSR Indicators, consumption in one of our Hong Kong offices included the amount of water consumed during Dec 2019 - Mar 2020 due to the suspended meter reading service under COVID-19 pandemic. - Item 15 Total CO2 Emissions (Tonnes CO2-e) in CSR Indicators, we have included Other Indirect (Scope 3) CO2 Emissions in the calculation from FY2020 onwards. Hence, the Total CO2 Emissions include Direct (Scope 1), Indirect (Scope 2) and Other Indirect (Scope 3) CO2 Emissions. |
N/A | ||
102-49 | Changes in reporting | Reporting Scope and Approach - Material Aspects and Stakeholder Engagement |
9-11 | ||
102-50 | Reporting period | Reporting Scope and Approach - Reporting Scope and Period |
8 | ||
102-51 | Date of most recent report | Reporting Scope and Approach - Objectives; The latest sustainability report was published in November 2020 covering the data period of FY2019. |
8 | ||
102-52 | Reporting cycle | Reporting Scope and Approach - Objectives; The sustainability report is prepared annually. |
8 | ||
102-53 | Contact point for questions regarding the report | Email: shm-fbhk-csr@fujifilm.com | N/A | ||
102-54 | Claims of reporting in accordance with the GRI Standards | GRI Content Index | 40 - 46 | ||
102-55 | GRI content index | GRI Content Index | 40 - 46 | ||
102-56 | External assurance | Reporting Scope and Approach - External Assurance; Verification |
9, 47 |
Material Topics | Cross-reference | SEHK ESG Guide Reference |
Global Goal(s) | Page | |||
---|---|---|---|---|---|---|---|
Indirect Economic Impacts | |||||||
GRI 103: Management Approach 2016 |
103-1, 103-2, 103-3 |
Reporting Scope and Approach; Economic |
8 - 12, 20 - 27 |
||||
GRI 203: Economic Performance 2016 |
201-2 | Financial implications and other risks and opportunities due to climate change | Corporate Governance - Climate Change Strategy and TCFD Disclosure |
17 -19 | |||
GRI 203: Indirect Economic Impacts 2016 |
203-1 | Infrastructure investments and service supported | Reporting Scope and Approach; Social |
KPI B8.1, KPI B8.2 |
8 - 12, 32 - 36 |
||
203-2 | Significant indirect economic impacts | By organising investment programmes, some of partners became our customers, and our business relationship has been deepened through working together. Taking Caritas – Hong Kong as an example, we have worked with them for several programmes since 2009. In 2020, we supported the 2020 Caritas – Hong Kong Charity Raffle Ticket selling activity to raise funds for the NGO. Another example was supporting the Children's Heart Foundation's "Lucky Money Wishes 2021", where our colleagues donated red packets to support children suffering from congenital heart diseases. Whereas for workforce engagement, we seek to cultivate a number of community-minded characteristics in our employees, including inspiring their families and friends to give back to the community, fostering a charitable spirit and learning to respect different cultures. We noticed that the participated staff demonstrated greater employee satisfaction and a higher level of engagement with the company. In addition, as an organisation with a good CSR image, it is easier for our HR team to recruit new talents. |
N/A | ||||
Anti-corruption | |||||||
GRI 103: Management Approach 2016 |
103-1, 103-2, 103-3 | Reporting Scope and Approach; Social |
B7, KPI B7.2 |
8 - 12, 32 - 36 |
|||
GRI 205: Anti-corruption 2016 |
205-2 | Communication and training about anti-corruption policies and procedures | CSR Indicators - Social |
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38 | ||
205-3 | Confirmed incidents of corruption and actions taken | CSR Indicators - Social |
B7, KPI B7.1 |
38 | |||
Materials | |||||||
GRI 103: Management Approach 2016 |
103-1, 103-2, 103-3 | Reporting Scope and Approach; Environmental |
A3, KPI A3.1 |
8 - 12, 28 - 31 |
|||
GRI 301: Materials 2016 |
301-2 | Recycled input materials used | We provide FSCTM recycled 100% paper (i.e. Green Wrap®). | ![]() |
N/A | ||
Energy | |||||||
GRI 103: Management Approach 2016 |
103-1, 103-2, 103-3 | Top Commitment; Reporting Scope and Approach; Environmental |
A2, KPI A2.3 |
1 - 2, 8 - 12, 28 - 31 |
|||
GRI 302: Energy 2016 |
302-1 | Energy consumption within the organisation | CSR Indicators - Environmental |
KPI A2.1 |
![]() ![]() ![]() |
37 | |
Emissions | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Top Commitment; Reporting Scope and Approach; Economic; Environmental |
A1, KPI A1.5 |
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1 - 2, 8 - 12, 28 - 31 |
||
GRI 305: Emissions 2016 |
305-1 | Direct (Scope 1) GHG* emissions |
CSR Indicators - Environmental |
As CO2 is the main Greenhouse Gas (GHG) emission in FUJIFILM Business Innovation Hong Kong, CH4, N2O, HFCs and PFCs are excluded in the calculation of GHG emissions. | KPI A1.1, KPI A1.2 |
![]() ![]() ![]() |
37 |
305-2 | Energy indirect (Scope 2) GHG* emissions |
CSR Indicators - Environmental |
KPI A1.1, KPI A1.2 | 37 | |||
305-3 | Other indirect (Scope 3) GHG* emissions |
CSR Indicators - Environmental |
KPI A1.1, KPI A1.2 | 37 | |||
305-5 | Reduction of GHG* emissions | Corporate Governance - Climate Change Strategy and TCFD Disclosure CSR Indicators - Environmental |
KPI A1.5 | ![]() |
17 - 19, 37 |
||
305-7 | Nitrogen oxides (NOx), sulphur oxides (SOx), and other significant air emissions | CSR Indicators - Environmental |
NOx, SOx and PM are the significant air emissions in FUJIFILM Business Innovation Hong Kong. | KPI A1.1 | ![]() ![]() |
37 | |
Effluents and Waste | |||||||
GRI 103: Management Approach 2016 |
103-1, 103-2, 103-3 | Reporting Scope and Approach; Environmental |
A1, KPI A1.6 |
8 - 12, 28 - 31 |
|||
GRI 303: |
303-4 | Water discharge | CSR Indicators - Environmental |
KPI A2.2 |
![]() ![]() |
37 | |
GRI 306: Effluents and Waste 2016 |
306-2 | Waste by type and disposal method | CSR Indicators - Environmental |
KPI A1.3, KPI A1.4 | 37 | ||
306-3 | Significant spills | CSR Indicators - Environmental |
KPI A3.1 | 37 | |||
Environmental Compliance | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Corporate Governance; Environmental |
8 - 12, 16 - 19, 28 - 31 |
||||
GRI 307: Environmental Compliance 2016 |
307-1 | Non-compliance with environmental laws and regulations | CSR Indicators - Environmental |
A1 | ![]() |
37 | |
Supplier Environmental Assessment | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Environmental |
B5, KPI B5.2 |
8 - 12, 28 - 31 |
|||
GRI 308: Supplier Environmental Assessment 2016 |
308-1 | New suppliers that were screened using environmental criteria | We included environmental criteria in all preferred vendors’ assessments. | KPI B5.2 | ![]() |
N/A | |
Employment | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Social | 32 - 36 | ||||
GRI 401: Employment 2016 |
401-1 | New employee hires and employee turnover | CSR Indicators - Social |
KPI B1.2 | ![]() |
38 | |
401-3 | Parental leave | CSR Indicators - Social |
38 | ||||
GRI 408: Child Labour 2016 |
408-1 | Operations and suppliers at significant risk for incidents of child labour | Fujifilm Group Code of Conduct https://holdings.fujifilm.com/en/about/philosophy/law |
KPI B4.1, KPI B4.2 |
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N/A | |
GRI 409: Forced or Compulsory Labour 2016 |
409-1 | Operations and suppliers at significant risk for incidents of forced or compulsory labour | N/A | ||||
Occupational Health and Safety | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 |
Reporting Scope and Approach; Corporate Governance; Social |
B2, KPI B2.3 |
8 - 12, 16 - 19, 32 - 36 |
|||
GRI 403: Occupational Health and Safety 2018 |
403-9 | Work-related injuries | CSR Indicators - Social |
KPI B2.1 | ![]() ![]() |
38 | |
Training and Education | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Social |
8 - 12, 16 - 19 |
||||
GRI 404: Training and Education 2016 |
404-1 | Average hours of training per year per employee | CSR Indicators - Social |
KPI B3.2 |
![]() ![]() ![]() |
38 | |
N/A | N/A | Percentage of employees trained | CSR Indicators - Social |
KPI B3.1 | 38 | ||
Diversity and Equal Opportunity | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Social |
8 - 12, 32 - 36 |
||||
GRI 405: Diversity and Equal Opportunity 2016 |
405-1 | Diversity of governance bodies and employees | CSR Indicators - Social |
KPI B1.1 | ![]() |
38 | |
Human Rights Assessment | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Corporate Governance |
8 - 12, 16 - 19 |
||||
GRI 412: Human Rights Assessment 2016 |
412-1 | Operations that have been subject to human rights reviews or impact assessments | CSR Indicators - Social |
![]() |
38 | ||
412-2 | Employee training on human rights policies or procedures | CSR Indicators - Social |
38 | ||||
Marketing and Labelling | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Environmental |
8 - 12, 28 - 31 |
||||
GRI 417: Marketing and Labelling 2016 |
417-2 | Incidents of non- compliance concerning product and service information and labelling | There is no incident of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes. | B6 | ![]() |
N/A | |
Customer Privacy | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Corporate Governance |
B6, KPI B6.5 |
8 - 12, 16 - 19 |
|||
GRI 418: Customer Privacy 2016 |
418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | No substantiated complaints regarding breaches of customer privacy and losses of customer data were recorded in FY2020. | B6, KPI B6.2 |
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N/A | |
Socio-economic Compliance | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Corporate Governance |
8 - 12, 16 - 19 |
||||
GRI 419: Socio-economic Compliance 2016 |
419-1 | Non-compliance with laws and regulations in the social and economic area | No fines and/or non-monetary sanctions for non-compliance with laws and regulations were recorded in FY2020. | B1, B2, B4, B6, B7 |
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N/A | |
Customer Satisfaction | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Economic |
8 - 12, 20 - 27 |
||||
N/A | N/A | Percentage of service recovery in 4 hours | Economic - Creating Values Built upon Customer Satisfaction |
27 | |||
Percentage of availability of 7x24 i-Support Service | Economic - Creating Values Built upon Customer Satisfaction |
27 | |||||
Total Satisfaction Guarantee pledge | Economic - Creating Values Built upon Customer Satisfaction |
27 | |||||
Business Continuity | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Corporate Governance |
8 - 12, 16 - 19 |
||||
Information Security | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Corporate Governance |
8 - 12, 16 - 19 |
||||
N/A | N/A | Description of practices relating to observing and protecting intellectual property rights | Fujifilm Group Code of Conduct https://holdings.fujifilm.com/en/about/philosophy/law |
KPI B6.3 | N/A | ||
Volunteering | |||||||
GRI 103: Management Approach 2016 | 103-1, 103-2, 103-3 | Reporting Scope and Approach; Social |
B8 | 8 - 12, 32 - 36 |
|||
N/A | N/A | Focus areas of contribution | Reporting Scope and Approach; Social |
KPI B8.1 | 8 - 12, 32 - 36 |
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Resources contributed | Reporting Scope and Approach; Social |
KPI B8.2 | 32 - 36 | ||||
Number of volunteering hours contributed | CSR Indicators - Social |
38 |
Remarks:
* The main Greenhouse Gas (GHG) emitted by FUJIFILM Business Innovation Hong Kong is carbon dioxide (CO2). In this context, "Greenhouse Gas" refers to CO2.