GRI Content Index

This report has been prepared in accordance with the GRI standards: core option. The GRI disclosures are presented below with either linkage to the reported section(s) or direct answer.

General Disclosures

GRI 102: General Disclosures 2016		Cross-reference	SEHK ESG Guide Reference	Page
Organisational Profile
102-1	Name of the organisation	Company Profile		13
102-2	Activities, brands, products and services	Company Profile; There are no brands, products and services that are banned in any markets.		13 - 15
102-3	Location of headquarters	Company Profile		13
102-4	Location of operations	Reporting Scope and Approach - Reporting Scope and Period		8
102-5	Ownership and legal form	Corporate Governance - Governance and Organisation		16 - 17
102-6	Markets served	Company Profile		13 - 15
102-7	Scale of the organisation	Reporting Scope and Approach - Reporting Scope and Period; Company Profile		8, 13 - 15
102-8	Information on employees and other workers	CSR Indicators - Social; Our business activities are mainly performed by our employees with limited assistance from external vendors (e.g. solutions development, logistics arrangement, survey); There are no significant variations in the numbers reported in Disclosures 102-8-a, 102-8-b and 102-8-c.	KPI B1.1	38
102-9	Supply chain	Based on our Preferred Vendor List (as of February 2020), the percentage of local supplier accounted for over 80%, while the others were from countries/regions like Mainland China, Macau, Singapore and Europe. Environmental - Managing Green Supply Chains; All our suppliers (including multifunction printers, printers, paper, solutions, etc.) are engaged.	KPI B5.1 KPI B5.2	31
102-10	Significant changes to the organisation and its supply chain	On 1 April 2021, we officially changed our company name from Fuji Xerox (Hong Kong) Limited to FUJIFILM Business Innovation Hong Kong Limited. Document Technology Centre, one of the offices, and a floor of the warehouse were closed in FY2020. There were no significant changes in the share capital structure, ownership or organisation's supply chain during the reporting period.		N/A
102-11	Precautionary principle or approach	Corporate Governance - Climate Change Strategy and TCFD Disclosure		17 - 19
102-12	External initiatives	No such initiatives are subscribed or endorsed by FUJIFILM Business Innovation Hong Kong.		N/A
102-13	Membership of associations	Business Environment Council Green Council Hong Kong General Chamber of Commerce Hong Kong Management Association Japanese Chamber of Commerce Jiji Press Ltd Japan HK Branch The Aberdeen Marina Club The Chinese Manufacturers' Association of Hong Kong The Clearwater Bay Golf & Country Club The Hong Kong Japanese Club The Hong Kong Printers Association		N/A
Strategy
102-14	Statement from senior decision-maker	Top Commitment		1 - 2
Ethics and Integrity
102-16	Values, principles, standards and norms of behaviour	About the Fujifilm Group - The Fujifilm Group’s Commitment Corporate Governance - Governance and Organisation		3, 16 - 17
Governance
102-18	Governance structure	Corporate Governance - Governance and Organisation		16 - 17
Stakeholder Engagement
102-40	List of stakeholder groups	Our defined stakeholders include our customers, employees, future generations, NGOs and local communities, and suppliers and transaction partners.		N/A
102-41	Collective bargaining agreements	While none of our employees are covered by collective bargaining agreements, our "Managing Director's Mailbox” serves as a direct channel offering formal opportunities for two-way communications between senior management and regular employees.		N/A
102-42	Identifying and selecting stakeholders	The identification and selection of stakeholder is based on the CSR management of Fujifilm Group.		N/A
102-43	Approach to stakeholder engagement	Reporting Scope and Approach; All the identified stakeholder types have been included in the materiality assessment in compiling this report.		8 - 12
102-44	Key topics and concerns raised	Reporting Scope and Approach		8 - 12
Reporting Practice
102-45	Entities included in the consolidated financial statements	Top Commitment; Reporting Scope and Approach		1 - 2, 8 - 12
102-46	Defining report content and topic boundaries	Reporting Scope and Approach - Reporting Scope and Period - Reporting Principles		8 - 9
102-47	List of material topics	Reporting Scope and Approach - Material Aspects and Stakeholder Engagement		9 - 11
102-48	Restatements of information	For the Environmental indicator - Item 11 Total Water Discharges (Tonnes) in CSR Indicators, consumption in one of our Hong Kong offices included the amount of water consumed during Dec 2019 - Mar 2020 due to the suspended meter reading service under COVID-19 pandemic. - Item 15 Total CO₂ Emissions (Tonnes CO_2-e) in CSR Indicators, we have included Other Indirect (Scope 3) CO₂ Emissions in the calculation from FY2020 onwards. Hence, the Total CO₂ Emissions include Direct (Scope 1), Indirect (Scope 2) and Other Indirect (Scope 3) CO₂ Emissions.		N/A
102-49	Changes in reporting	Reporting Scope and Approach - Material Aspects and Stakeholder Engagement		9-11
102-50	Reporting period	Reporting Scope and Approach - Reporting Scope and Period		8
102-51	Date of most recent report	Reporting Scope and Approach - Objectives; The latest sustainability report was published in November 2020 covering the data period of FY2019.		8
102-52	Reporting cycle	Reporting Scope and Approach - Objectives; The sustainability report is prepared annually.		8
102-53	Contact point for questions regarding the report	Email: shm-fbhk-csr@fujifilm.com		N/A
102-54	Claims of reporting in accordance with the GRI Standards	GRI Content Index		40 - 46
102-55	GRI content index	GRI Content Index		40 - 46
102-56	External assurance	Reporting Scope and Approach - External Assurance; Verification		9, 47

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Topic Specific Disclosures

Material Topics			Cross-reference		SEHK ESG Guide Reference	Page
Indirect Economic Impacts
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Economic			8 - 12, 20 - 27
GRI 203: Economic Performance 2016	201-2	Financial implications and other risks and opportunities due to climate change	Corporate Governance - Climate Change Strategy and TCFD Disclosure			17 -19
GRI 203: Indirect Economic Impacts 2016	203-1	Infrastructure investments and service supported	Reporting Scope and Approach; Social		KPI B8.1, KPI B8.2	8 - 12, 32 - 36
GRI 203: Indirect Economic Impacts 2016	203-2	Significant indirect economic impacts	By organising investment programmes, some of partners became our customers, and our business relationship has been deepened through working together. Taking Caritas – Hong Kong as an example, we have worked with them for several programmes since 2009. In 2020, we supported the 2020 Caritas – Hong Kong Charity Raffle Ticket selling activity to raise funds for the NGO. Another example was supporting the Children's Heart Foundation's "Lucky Money Wishes 2021", where our colleagues donated red packets to support children suffering from congenital heart diseases. Whereas for workforce engagement, we seek to cultivate a number of community-minded characteristics in our employees, including inspiring their families and friends to give back to the community, fostering a charitable spirit and learning to respect different cultures. We noticed that the participated staff demonstrated greater employee satisfaction and a higher level of engagement with the company. In addition, as an organisation with a good CSR image, it is easier for our HR team to recruit new talents.			N/A
Anti-corruption
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Social		B7, KPI B7.2	8 - 12, 32 - 36
GRI 205: Anti-corruption 2016	205-2	Communication and training about anti-corruption policies and procedures	CSR Indicators - Social			38
GRI 205: Anti-corruption 2016	205-3	Confirmed incidents of corruption and actions taken	CSR Indicators - Social		B7, KPI B7.1	38
Materials
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Environmental		A3, KPI A3.1	8 - 12, 28 - 31
GRI 301: Materials 2016	301-2	Recycled input materials used	We provide FSC^TM recycled 100% paper (i.e. Green Wrap^®).			N/A
Energy
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Top Commitment; Reporting Scope and Approach; Environmental		A2, KPI A2.3	1 - 2, 8 - 12, 28 - 31
GRI 302: Energy 2016	302-1	Energy consumption within the organisation	CSR Indicators - Environmental		KPI A2.1	37
Emissions
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Top Commitment; Reporting Scope and Approach; Economic; Environmental		A1, KPI A1.5	1 - 2, 8 - 12, 28 - 31
GRI 305: Emissions 2016	305-1	Direct (Scope 1) GHG* emissions	CSR Indicators - Environmental	As CO₂ is the main Greenhouse Gas (GHG) emission in FUJIFILM Business Innovation Hong Kong, CH₄, N₂O, HFCs and PFCs are excluded in the calculation of GHG emissions.	KPI A1.1, KPI A1.2	37
	305-2	Energy indirect (Scope 2) GHG^* emissions	CSR Indicators - Environmental		KPI A1.1, KPI A1.2	37
	305-3	Other indirect (Scope 3) GHG^* emissions	CSR Indicators - Environmental		KPI A1.1, KPI A1.2	37
	305-5	Reduction of GHG* emissions	Corporate Governance - Climate Change Strategy and TCFD Disclosure CSR Indicators - Environmental		KPI A1.5	17 - 19, 37
	305-7	Nitrogen oxides (NOx), sulphur oxides (SOx), and other significant air emissions	CSR Indicators - Environmental	NOx, SOx and PM are the significant air emissions in FUJIFILM Business Innovation Hong Kong.	KPI A1.1	37
Effluents and Waste
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Environmental		A1, KPI A1.6	8 - 12, 28 - 31
GRI 303: Water and Effluents 2018	303-4	Water discharge	CSR Indicators - Environmental		KPI A2.2	37
GRI 306: Effluents and Waste 2016	306-2	Waste by type and disposal method	CSR Indicators - Environmental		KPI A1.3, KPI A1.4	37
GRI 306: Effluents and Waste 2016	306-3	Significant spills	CSR Indicators - Environmental		KPI A3.1	37
Environmental Compliance
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Corporate Governance; Environmental			8 - 12, 16 - 19, 28 - 31
GRI 307: Environmental Compliance 2016	307-1	Non-compliance with environmental laws and regulations	CSR Indicators - Environmental		A1	37
Supplier Environmental Assessment
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Environmental		B5, KPI B5.2	8 - 12, 28 - 31
GRI 308: Supplier Environmental Assessment 2016	308-1	New suppliers that were screened using environmental criteria	We included environmental criteria in all preferred vendors’ assessments.		KPI B5.2	N/A
Employment
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Social			32 - 36
GRI 401: Employment 2016	401-1	New employee hires and employee turnover	CSR Indicators - Social		KPI B1.2	38
GRI 401: Employment 2016	401-3	Parental leave	CSR Indicators - Social			38
GRI 408: Child Labour 2016	408-1	Operations and suppliers at significant risk for incidents of child labour	Fujifilm Group Code of Conduct https://holdings.fujifilm.com/en/about/philosophy/law		KPI B4.1, KPI B4.2	N/A
GRI 409: Forced or Compulsory Labour 2016	409-1	Operations and suppliers at significant risk for incidents of forced or compulsory labour			KPI B4.1, KPI B4.2	N/A
Occupational Health and Safety
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Corporate Governance; Social		B2, KPI B2.3	8 - 12, 16 - 19, 32 - 36
GRI 403: Occupational Health and Safety 2018	403-9	Work-related injuries	CSR Indicators - Social		KPI B2.1	38
Training and Education
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Social			8 - 12, 16 - 19
GRI 404: Training and Education 2016	404-1	Average hours of training per year per employee	CSR Indicators - Social		KPI B3.2	38
N/A	N/A	Percentage of employees trained	CSR Indicators - Social		KPI B3.1	38
Diversity and Equal Opportunity
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Social			8 - 12, 32 - 36
GRI 405: Diversity and Equal Opportunity 2016	405-1	Diversity of governance bodies and employees	CSR Indicators - Social		KPI B1.1	38
Human Rights Assessment
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Corporate Governance			8 - 12, 16 - 19
GRI 412: Human Rights Assessment 2016	412-1	Operations that have been subject to human rights reviews or impact assessments	CSR Indicators - Social			38
GRI 412: Human Rights Assessment 2016	412-2	Employee training on human rights policies or procedures	CSR Indicators - Social			38
Marketing and Labelling
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Environmental			8 - 12, 28 - 31
GRI 417: Marketing and Labelling 2016	417-2	Incidents of non- compliance concerning product and service information and labelling	There is no incident of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes.		B6	N/A
Customer Privacy
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Corporate Governance		B6, KPI B6.5	8 - 12, 16 - 19
GRI 418: Customer Privacy 2016	418-1	Substantiated complaints concerning breaches of customer privacy and losses of customer data	No substantiated complaints regarding breaches of customer privacy and losses of customer data were recorded in FY2020.		B6, KPI B6.2	N/A
Socio-economic Compliance
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Corporate Governance			8 - 12, 16 - 19
GRI 419: Socio-economic Compliance 2016	419-1	Non-compliance with laws and regulations in the social and economic area	No fines and/or non-monetary sanctions for non-compliance with laws and regulations were recorded in FY2020.		B1, B2, B4, B6, B7	N/A
Customer Satisfaction
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Economic			8 - 12, 20 - 27
N/A	N/A	Percentage of service recovery in 4 hours	Economic - Creating Values Built upon Customer Satisfaction			27
		Percentage of availability of 7x24 i-Support Service	Economic - Creating Values Built upon Customer Satisfaction			27
		Total Satisfaction Guarantee pledge	Economic - Creating Values Built upon Customer Satisfaction			27
Business Continuity
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Corporate Governance			8 - 12, 16 - 19
Information Security
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Corporate Governance			8 - 12, 16 - 19
N/A	N/A	Description of practices relating to observing and protecting intellectual property rights	Fujifilm Group Code of Conduct https://holdings.fujifilm.com/en/about/philosophy/law		KPI B6.3	N/A
Volunteering
GRI 103: Management Approach 2016	103-1, 103-2, 103-3		Reporting Scope and Approach; Social		B8	8 - 12, 32 - 36
N/A	N/A	Focus areas of contribution	Reporting Scope and Approach; Social		KPI B8.1	8 - 12, 32 - 36
		Resources contributed	Reporting Scope and Approach; Social		KPI B8.2	32 - 36
		Number of volunteering hours contributed	CSR Indicators - Social			38

Remarks:
* The main Greenhouse Gas (GHG) emitted by FUJIFILM Business Innovation Hong Kong is carbon dioxide (CO₂). In this context, "Greenhouse Gas" refers to CO₂.

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