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Glossary
3C Creativity, Champion and Caring
3R+V Reliability, Responsiveness, Relationship and Value
5S Seiri, Seiton, Seiso, Seiketsu and Shitsuke
AEO Authorized Economic Operator
AI Artificial Intelligence
AWMS ApeosWare Management Suite
BEC Business Environment Council
CAGR Compounded Annual Growth Rate
CHF Children's Heart Foundation
CMYK Cyan, Magenta, Yellow and Key Black
CO2 Carbon Dioxide
CoC Chain of Custody
CSR Corporate Social Responsibility
EIECI Enterprise Innovative Efficiency Capability Index
EMS Environmental Management System
EnMS Energy Management System
ESG Environmental, Social and Governance
FSCTM Forest Stewardship Council®
FY Fiscal Year
GHG Greenhouse Gas
GRI Global Reporting Initiative
HKQAA Hong Kong Quality Assurance Agency
HKSAR Hong Kong Special Administrative Region
HR Human Resources
HRM Human Resources Management
iESG Intelligent Environmental, Social and Governance
ICT Information and Communications Technology
IoT Internet of Things
ISO International Organization for Standardization
J-SOX Japanese Sarbanes Oxley
KMIRC Knowledge Management and Innovation Research Centre
MFDs Multi-function Devices
MTR Mass Transit Railway
NGOs Non-governmental Organizations
PDCA Plan-Do-Check-Act
PRS Producer Responsible Scheme
R&D Research and Development
RPA Robotic Process Automation
SCOPE Strategy, Customer-centric, Office Environment, Process and Empowered Employee
SDGs Sustainable Development Goals
SEHK The Stock Exchange of Hong Kong Limited
SMC Senior Management Committee
SMEs Small and Medium-sized Enterprises
SVP Sustainable Value Plan
UNGC United Nations Global Compact
WEEE Waste Electrical and Electronic Equipment