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Encouraging Technological Innovation for Environmental Conservation

As a responsible corporate citizen, Fuji Xerox (Hong Kong) recognizes the importance of environmental conservation as the starting point for sustainable development. Thus, our Sustainability Policy provides a guiding framework on how to manage and minimize the impact of our business activities on the environment.

Material Issues Addressed by Fuji Xerox (Hong Kong)
  • Business Continuity
  • Governance and Risk Management
  • Carbon Management
  • Climate Action
  • Eco Product
  • Energy Management
  • Responsible Consumption and Production
  • Sustainable Procurement
  • Supply Chain Management
  • Waste Management
Embracing Circular Economy

According to the United Nations Department of Economic and Social Affairs' Report, the global population is expected to reach up to 9.7 billion by 2050. As the global population is currently consuming 1.5 times of the available resources on our planet, the world is facing huge resource shortage, environmental degradation, climate change and inequality challenges. Transcending the traditional paradigm of resource efficiency, the Circular Economy model offers companies opportunities to generate new growth and business values.

At Fuji Xerox, we believe that innovation is the key to achieving full circularity. Therefore, we are transforming our manufacturing plants, offices and facilities into waste-free workplaces. Harnessing the power of technology, we have also striven to shift from a traditional linear business model to a circular and low carbon one called Fuji Xerox Closed Loop System, which is supported by innovative designs and reuse of materials. Our efforts have been recognized by international leaders in sustainable development, including the United Nations Global Compact (UNGC), which granted Fuji Xerox the UNGC LEAD Company title.

In line with the Goal 12: Responsible Consumption and Production of the United Nations SDGs, we are committed to environmentally responsible product design, leading print management services and solutions, and end-of-life recycling and recovery programs. We have adopted the forward-thinking circular economy model in the design process and the entire product lifecycle, and actively reuse resources. While we advocate the “Design for Sustainability” process that can bring economic, social and environmental benefits, we also estimate the benefits and costs across the product lifecycle.


Fuji Xerox Closed Loop System

Shaping Smart Offices for Sustainability

Modern businesses, especially the large ones, often struggle with complicated facility management and process flows. Therefore, they need a smart office that allows users to follow the flow and manage resources at ease, while connecting people across an organization to boost accuracy and productivity. To this end, apart from product-as-a-service business, we create a greater sustainable success with our customers together by offering innovative smart office solutions. These holistic sustainability management tools cover every business process, helping customers shift to a low-carbon economy model and achieve responsible operation. These solutions also fill the communication loopholes by breaking down barriers between people, technologies, devices and platforms. As they help collect and maintain data, they can provide the most relevant and actionable information to the employees and help them sharpen their competitive edge.


Smart offices built upon sustainability solutions

Apart from sharing our paper and document management expertise, we expanded our offerings to include an energy and environmental data management system. The wide array of innovative services and solutions respond to the fast-moving market trends, including the trend of Internet of Things (IoT) and help workplaces play a significant role in driving sustainability through energy and resources conservation.

Riding on the success of iESG, our locally developed environmental, social and governance (ESG) data management tool, we launched iESG 2.0 in September 2017 to provide customers a new holistic experience and help multinational companies comply with international requirements. Designed to gear up our customers for the GRI Standards, iESG 2.0 supports listed companies to become masters of ESG reporting and data management and to keep them ahead of compliance and regulatory requirements by using a unified cloud-based platform.

Since the launch of iESG, Fuji Xerox (Hong Kong) has assisted listed companies from different industries, including banking and finance, telecommunications, property investment and management, retail and logistics, to streamline their ESG reporting and data management processes and enhance their competitiveness at a lower cost. To know more about their stories, please scan the QR code on the right to watch the video.

"iESG Dashboard transforms numerical data into dynamic trends, which enables us to monitor sustainability performance of different regions."

Mr. Louis Lau
Former Chief Financial Officer
Dragon Crown Group Holdings Limited

Sustainability is a journey rather than a destination, so we have incorporated sustainability into our core business strategy and will continue this pursuit. In the era of digital transformation where technology has changed the way how business works, communicates and engages with customers and stakeholders, we will leverage our core competence as a document and information technology consultant and stay focused on innovating and listening to our stakeholders so as to drive sustainable changes.

Managing Operations Pursuant to International Sustainability Standards

By benchmarking against sustainability pioneers and international standards, Fuji Xerox (Hong Kong) has actively sought to improve our environmental, energy and carbon management.

Environmental Management
DOWNLOAD IMAGE ISO 14001 Environmental Management System (EMS) Became the first company in Hong Kong certified with ISO14001:2015 EMS and accredited by two accreditation bodies – the Hong Kong Accreditation Service and the United Kingdom Accreditation Service.
DOWNLOAD IMAGE Forest Stewardship Council® (FSCTM) Chain of Custody Obtained the prestigious FSC Chain of Custody Certification since 2007 with our stringent management of the paper product value chain.
DOWNLOAD IMAGE ISO 20400 Sustainable Procurement Last year, we reviewed our practices against the ISO 20400 guidelines and demonstrated our successful integration of sustainability into the procurement process.
(Seiri, Seiton, Seiso, Seiketsu and Shitsuke)
Originated from Japan, the 5S practices incorporating the principles of Sort, Straighten, Shine, Standardize and Sustain were adopted in our local warehouse operations since 2002 to improve quality and productivity.
Energy Management
DOWNLOAD IMAGE ISO 50001 Energy Management System (EnMS) We were the first local office-based organization to obtain the ISO 50001 EnMS certification, a globally accepted energy management framework, in 2012.
DOWNLOAD IMAGE Energy Review We conduct annual energy review to identify areas for improvement to enhance energy efficiency in our head office.
Carbon Management
DOWNLOAD IMAGE Carbon Neutral Operations Since FY2014, we have achieved carbon neutral operations by investing in carbon offsets in hydro projects in the Asia-Pacific region.
DOWNLOAD IMAGE Paper Usage Management With our ApeosWare My Document Portal PRO, we have successfully reduced paper usage and dramatically reduced carbon emissions.

Managing Green Supply Chains

Sustainability is integral to our procurement process and supplier engagement. We ensure our suppliers and partners apply sustainable business practices through the 360° of SustainabilityTM, a holistic lifecycle covering every aspect of our environmental performance management from initial procurement, manufacturing process, customer usage to end-of- life disposal.

In addition, we have integrated sustainable procurement into our operations. Last year, we have been verified for the ISO 20400:2017 Sustainable Procurement – Guidance which provides guidelines for organizations on integrating sustainability into procurement as stated in the ISO 26000:2010 Guidance on Social Responsibility. In the verification conducted by Hong Kong Quality Assurance Agency (HKQAA), we received excellent comments for our sustainable procurement practices.


Responsible Paper Procurement

To promote sustainable use of natural resources, we strictly adhere to Fuji Xerox Green Procurement Standards, including the procurement of paper products. We now offer around 600 office paper products, in which over 500 products are Forest Stewardship Council (FSC) certified.

We launched Recycled Supreme+ since 2012. It is made from FSC Recycled 100% certified pulp and produced from selected 100% post-consumer waste, and bleached in a chlorine-free process to achieve whiteness. It performs consistently with all Fuji Xerox printing systems and laser printers, allowing customers to maintain high quality printing with environmentally friendly paper.

Since 2015, we launched another new FSC Recycled 100% certified paper Green Wrap® which is manufactured in Australia.


To ensure the suppliers’ compliance with our requirements, Fuji Xerox conducts regular CSR assessments with them. The checking includes self-checks by suppliers, basic on-site checks by our in-house auditing team and detailed on-site analysis by experts. Locally, Fuji Xerox (Hong Kong) monitors our suppliers’ sustainability performance through surveys according to the requirements of the ISO 14001 EMS and other management systems. We also review their performance biennially to ensure they fulfill our requirements consistently.

Contributing to “Zero” Environmental Impacts

Committed to incorporating sustainable solutions into every step of our value chain, we strive to minimize our environmental footprint with the help of advanced technologies and our dedicated team.

“Zero Carbon” Operation

Given the urgency of global sustainability, it is our responsibility to reduce the environmental impact of our business operations. To achieve a 30% reduction in the volume of carbon dioxide (CO2) emissions across the product lifecycle compared to FY2014 by FY2031. Being an operation practising carbon reduction initiatives for 15 years, we are still committed in adopting various initiatives to minimize carbon emissions. In FY2017, we are pleased to record a 3.3% reduction of carbon emissions through the continuation of below actions.

DOWNLOAD IMAGE Upgrade server systems DOWNLOAD IMAGE Zone the lighting devices
DOWNLOAD IMAGE Switch from desktop computers to more energy efficient laptops DOWNLOAD IMAGE Implement “earth hour” during lunch every day
DOWNLOAD IMAGE Adopt energy efficient lighting devices and electrical appliances in offices DOWNLOAD IMAGE Conduct “computer-off” checks

Apart from minimizing carbon emissions, we have taken a step forward to achieve carbon neutral operations by purchasing carbon offsets from hydro projects in the Asia-Pacific region that operate 95 small power plants generating clean electricity with river flows. While these projects lead to a significant cut in greenhouse gas (GHG) emissions compared with burning coal, we hope to engage our customers in promote water conservation. In FY2018, we will change to support a wind or solar farm project to promote renewable energy.

Going “Zero Landfill”

Waste Electrical and Electronic Equipment (WEEE) is one of the world’s fastest growing sources of waste. Committed to achieving the goal of “Zero Landfill”, Fuji Xerox (Hong Kong) goes beyond the regulatory requirements. Prior to the new Producer Responsibility Scheme on Waste Electrical and Electronic Equipment was effective on 1 August 2018, we had incorporated our end-of-life resource recovery program into our business under our unique 360° of SustainabilityTM initiative. We proactively collect used multi- function devices, spare parts and consumables. With our efforts, our recycling rate has reached 99.5% for the past few years though the recycling rate will be challenged under stricter recycling related regulations.

Producer Responsibility Scheme on Waste Electrical and Electronic Equipment in Hong Kong

Fully implemented in 2018, the Producer Responsibility Scheme on Waste Electrical and Electronic Equipment (WEEE) aims to promote recycling and proper disposal of WEEE generated in Hong Kong. It covers eight types of equipment, including air-conditioners, refrigerators, washing machines, televisions, computers, printers, scanners and monitors (collectively referred to as “Regulated Electrical Equipment”). As a respective supplier and seller, Fuji Xerox (Hong Kong) has registered with the government and undertaken relevant processes to fulfill the statutory requirements.