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Company Profile

Established in 1964, Fuji Xerox (Hong Kong) Limited is one of the leading companies specializing in document management consultancy, consistently offering new core values and innovative ideas to a changing world. Formerly known as Rank Xerox (Hong Kong) Limited, the Company became a subsidiary of Fuji Xerox Co., Ltd. under a 75:25 joint venture between FUJIFILM Holdings Corporation of Japan and Xerox Limited of the United States in 2000. As a trusted ICT partner with over 1,000 employees*, Fuji Xerox (Hong Kong) maintains a high standard in providing highly accessible document services and communications solutions to a broad range of customers.

Committed to providing cutting-edge information and communications technologies, Fuji Xerox (Hong Kong) offers document consultancy services and solutions to customers in every industry ranging from streamlined workflow software to enterprise print services, document supply chain management and business process services, covering the entire spectrum of our customers’ needs in both Hong Kong and Macau.

* Figure excludes certain external contractors performing logistic management tasks in our workshop and warehouse.

Xerox Philosophy

Our corporate social responsibility (CSR) concept is originated from our parent company, Fuji Xerox Co., Ltd., from which it is derived from the business philosophy of Joseph C. Wilson, founder of Xerox Corporation.

"Our business goal is to achieve better understanding among men through better communications."
Joseph C. Wilson
Mission Statement

The mission statement sets forth the common goals of Fuji Xerox Co., Ltd. and its affiliated companies. As one of its overseas sales subsidiaries, Fuji Xerox (Hong Kong) is committed to proactively realizing these goals.

Build an environment for the creation and effective utilization of knowledge.
Contribute to the advancement of the global community by continuously fostering mutual trust and enriching diverse cultures.
Achieve growth and fulfillment in both our professional and personal lives.
Shared Values

Fuji Xerox (Hong Kong) encourages our employees to adhere to the ten “Shared Values” determined by our parent company. These values outline the expected dedication and approach towards our responsibilities and emphasize our duty to uphold them as a member of society and as individuals.

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The “Good Company” Concept

The “Good Company” concept was first introduced by Fuji Xerox Co., Ltd. in 1992 that formed the business philosophy and cornerstone of its management approach. Since 2000, Fuji Xerox (Hong Kong) has been embracing this concept as a fundamental part of our way of doing business.

A “strong” company consistently maintains an impeccable standard of products, solutions and services that meets customers’ expectation, and continuously rewards its shareholders. A “kind” company contributes to local and global communities in terms of environmental protection, ethical behavior and social contribution. An “interesting” company ensures employees enjoy their social and work lives. Like our parent company, Fuji Xerox (Hong Kong) operates as a responsible corporate citizen and strives to manifest these three attributes.

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Creating Value for Society

Fuji Xerox (Hong Kong) offers innovative document consultancy products, solutions and services to a wide array of customers, from small and medium enterprises (SMEs) to multinational organizations.

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Products

Our multi-function devices, printers and copiers help businesses work smarter and more efficiently with lower printing costs, streamlined processes and automated daily tasks.
  • Office Multi-function Devices
  • Production Printing Systems
  • Production Workflow Software
  • Office Printers
  • Wide Format Printers and Copiers
  • Paper and Supplies
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Solutions

We provide advanced technology, equipment and implementation solutions tailored to our customers’ needs. Our solutions help them to improve workplace efficiency and productivity, and reduce costs notably.
  • Office Solutions:
    Streamline and centralize document management process
  • Digital Workflow Solutions:
    Boost productivity, reduce costs and enable new applications
  • Industry Solutions
    Customized solutions to enhance competitiveness and create greener offices
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Services

Our outsourcing services help streamline the document and business processes of customers operating globally by managing and evaluating all document processes, from production and storage, output and usage, to cost reductions and productivity and efficiency enhancement.
  • Enterprise Print Services:
    Make printing easy so that companies can focus on core operations
  • Document Supply Chain Management:
    Consolidate document management to increase the value of documents
  • Business Process Services:
    Streamline business processes to facilitate fast, accurate and secure access to information

Through initiatives based on the principle of “unity of words and deeds” (“Genko-Itchi” in Japanese), Fuji Xerox (Hong Kong) works hand in hand with all stakeholders and business ventures involved in our 360º Sustainable Value Chain. Apart from the initial procurement and manufacturing processes, Fuji Xerox (Hong Kong) also optimizes several local stages in the value chain, including “sales”, “use by customers” and “reduce, reuse, recycle, disposal”.

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Striving for Excellence

Fuji Xerox (Hong Kong) strives to excel in every aspect. We were honored to receive 27 awards in FY2017 from leading local and international organizations. These recognitions underlined our commitment to upholding high standards in all processes, products, solutions and services.

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Sustainability Journey of Fuji Xerox (Hong Kong)
1964
  • Established operations as Rank Xerox (Hong Kong) Limited
1969
  • Opened Macau operations depot
1985
  • Announced Environmental Protection Policy
  • Conducted environmental safety assessment
1986
  • Implemented two-sided copy best practice
  • Encouraged volunteering for socially meaningful activities
1990
  • Started selling office equipment with recyclable parts and toner cartridges
2000
  • Became part of Fuji Xerox Co., Ltd.
2002
  • Established CSR Committee
  • Became one of Hong Kong's first ever batch of "Caring Companies"
2003
  • Achieved ISO 14001 Environmental Management System accreditation
2004
  • Established local recycling center in Tsuen Wan with green logistic workflow
  • Linked up with international resource recycling network in Thailand
2005
  • Sold products in full compliance with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Directive and the Waste Electrical and Electronic Equipment Directive
  • Endorsed government-led Clean Air Charter
  • Received Wastewi$e Label - Class of Excellence
2006
  • Conducted supplier's survey to ensure compliance with Fuji Xerox's Environmental Health and Safety Requirements for Paper Procurement
  • Conducted survey confirming facilities are free of asbestos
  • Became Hong Kong Eco-Product Champion via public vote
2007
  • Implemented ethical procurement 
  • Passed FSCTM Chain of Custody Certification
  • Won HKQAA CSR Grand Award at the 19th Hong Kong Prints Award
2008
  • Pledged to achieve an annual 1% absolute CO2 reduction target
  • Won Hong Kong Award for Industries' Environmental Performance
2009
  • Implemented "earth hour" every day during lunch
  • Started "computer-off" checks by management
  • Became Green Partner in government-sponsored Carbon Audit program
  • Received Productwi$e Label - Class of Excellence
2010
  • Upgraded Environmental Policy to Sustainability Policy
  • Established Sustainability Committee by combining its CSR and Environmental Committees as one
  • Published 1st local Sustainability Report
  • Implemented internal document management optimization project for reducing carbon footprint yet increasing productivity
  • Introduced complimentary Green Box to customers
  • Launched program to link compliments to donations
  • Became an advocate in the HKQAA-HSBC CSR Index
  • Won Hong Kong Outstanding Corporate Citizenship Award
  • Received the coveted Green Label
2011
  • Enhanced Printing Policy with full use of recycled or FSC™ paper
  • Began utilizing energy efficient lighting equipment
  • Launched Volunteer Signage and Pins to encourage volunteering
  • Launched Green Tour to introduce recycling initiative
  • Won Gold Sectoral Award at the Hong Kong Awards for Environmental Excellence
  • Won Gold Award from Social Welfare Department's Volunteer Movement
  • Won Family-Friendly Employers Award from the Family Council
  • Received Hong Kong Authorized Economic Operator (General Facilitation) - Tier 1 certification
2012
  • Achieved ISO 50001 Energy Management System accreditation
  • Launched 3C (Creativity, Champion and Caring) employee engagement framework
  • Organized Community Award to recognize volunteer contributions
  • Became a "10 Years Consecutive Caring Company"
  • Won Social Capital Builders Award from government-sponsored Community Investment and Inclusion Fund
  • Received Hong Kong Authorized Economic Operator (General Facilitation) - Tier 2 certification
2013
  • Achieved ISO 22301 Business Continuity Management System accreditation
  • Became a qualified service provider with authorization to conduct carbon audits by the CarbonSmart Program
  • Adopted a 7x24 cloud-based Energy Management System with instant alert
  • Served as a pilot company at Green Office Awards Labelling Scheme
  • Won Gold Label from the WWF Low-carbon Office Operation Program
  • Received Carbon "Less" 31% Certificate
2014
  • Strengthened linkage across a wider range of Green solutions
  • Opened the first drop-off point for used printers at our warehouse
  • Launched Volunteering Leave for employees
  • Honored with Elite Cultural Change Award and Elite Employee Engagement Award
  • Received Gold Award from Web Accessibility Recognition Scheme
2015
  • Became the 1st company in Hong Kong to be certified with ISO14001:2015 Environmental Management System
  • Conducted environmental assessments and practiced sustainable procurement on a larger scale during the relocation of our head office
  • Registered as the Companion of HKQAA Hong Kong Registration - Recycling Services
2016
  • Launched iESG management tool for ESG data capturing and reporting
  • Opened another drop-off point for used printers at head office
  • Became Hong Kong Green Organization by the Environmental Campaign Committee
  • Won Sustainable Business Award 2016 from World Green Organization
  • Received CarbonCare® ESG Label for our Sustainability Report
2017
  • Launched iESG 2.0 management tool (GRI version)
  • Verified in compliance with ISO 20400 Sustainable Procurement - Guidance
  • Became a "15 Years Consecutive Caring Company"
  • Won Hong Kong Sustainability Award 2016/17 from Hong Kong Management Association
  • Became Sustainable Consumption Enterprise and Sustainable Product Supplier by Business Environment Council